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About Selling
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How would you like to know the secrets
of selling your house for the absolute highest price the market
will pay? The first and most important step in the process involves
the ability to balance finances and emotions so you get real value
and a successful transaction. For many, selling a home entails a
mixture of sadness, fear, relief, excitement and apprehension. These
emotions conjure up many questions: Are we doing the right thing?
Is now the right time? What about the kids and their friends? Can
we really afford this? Will the house sell before we move?
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Can I sell
my house myself?
Many people believe they can save a considerable amount of money
by selling on their own. They look at the average commission on a
house, and remember stories of friends or relatives who managed to
get through the process with seemingly little trouble. "People sell
their own homes," they say, "so why can't I?"
Right now, over 10% of American homeowners handle their own sales.
But in order to join the ranks of the successful ones, you need to
realistically assess exactly what's involved. The routine parts of
the job involve pricing your house accurately, determining whether
or not a buyer is qualified, creating and paying for your own advertising,
familiarizing yourself with basic real estate regulations enough to
understand (and possibly even prepare) a real estate contract, and
coordinating the details of a closing. The greatest downsides are
the fact that your house is only on the market when you're home, and
the possibility that a mistake may cost you the money you're trying
to save.
The best reason for working with a real estate broker is the enormous
amount of information they have at their disposal -- information that
can help make your house sell faster and easier, and for more money.
Professionals know about market trends, houses in your neighborhood,
and the people most likely to buy your home. They also know how to reach
the largest number of people who may be interested in your house,
and are trained in areas like pre-qualifying potential buyers and
negotiating with them. Finally, they're always "on-call," and willing
to do the things most of us hate: working on the weekends, answering
the phone at all hours, and always being polite about it.
What makes
a house sell?
This entire section could be devoted to answering that question.
But to be as concise as possible, a successful sale requires that
you concentrate on four considerations: the market, price, condition
of the house, and exposure. Since you can't control all of them, you
may have to overcompensate in one or more areas to offset a competitive
disadvantage in another.
When is
the best time to list a house for sale?
As soon as you decide to sell it. There is always a buyer looking.
In real estate there is a pool of buyers - those who could buy
if motivated to do so. That group stays relatively constant in any market.
It is the number of those in the buyer pool who actually buy that changes.
When someone in the buyer pool is motivated by seeing a property with a
high perception of value, they act.
Is there
any seasonality to the market?
Peak selling seasons vary in different areas of the country, and
weather has a lot to do with it. For example, here in the MidAtlantic,
late spring and early fall are the prime listing seasons in many areas
because houses tend to "show" better in those months than they do in
the heat of summer or the cold of winter. And of course, people like to
do their house shopping when the weather is pleasant.
But keep in mind that there are also more houses on the market during
the prime seasons, so you'll have more competition. So while there
is seasonality in the real estate market, it's not something that
should dominate your decision on when to sell.
What about
market conditions -- price trends, interest rates, and the economy in
general? Should they have any bearing on when I list?
Probably not. Even if you're under no pressure to sell, waiting for
better market conditions is not likely to increase your profit potential.
The reason is while you are waiting for the market to improve you continue
to make mortgage payments, insurance payments, in some cases HOA payments,
home repairs, etc. increasing the amount of money you have invested in your
home.
How long
should it take to sell?
Average listing times vary from 14 to 90 days, according to market
conditions in a particular region, town, or even neighborhood; and
of course, price, terms, condition, location and exposure play an
even greater role.
If we have created a perception of value and a sense of urgency,
we will see the greatest number of showings when your property is
first introduced to the marketplace. These buyers are the best buyers
because they are seasoned, financially qualified buyers who have been
working with a REALTOR for a period of time, have seen the other properties
in the area and are knowledgeable about market prices. They contacted
agents months ago about properties they saw on web sites, yard signs or
open houses and are now prepared to make offers when they see the right
one at the right price.
By the time we enter the third week of marketing, the showings will have
dropped off. From this point, most buyers who are learning about your
property are just entering the market and will not be ready to make decisions
for several months. They still have to arrange their financing and have not
seen enough properties to be educated about the market.
So, our best opportunities are during the initial exposure to the market,
because with the largest pool of buyers during that time, properties sell at
their highest price.
Buyers pay attention to how long a house has been on the market. Let’s look
at what buyers may be thinking at different days on market. With the house on
the market for only two days, it becomes a "must see". As the days go on,
buyers think the seller is anxious and should be willing to negotiate. When
the property is on longer, they wonder why it hasn’t sold and think something
might be wrong with it. So buyer perceptions of value decrease with every day
a house is on the market. That is another reason a property sells at its highest
price in the first days of exposure to the market.
How do I
price my house?
In a word, realistically. That's not to say you can't get what your
house is worth. You just have to be realistic about its value, and
price it accordingly.Your home is only worth what a buyer in the current
market is willing to pay. In other words, fair market value.
You will know if your home is priced right by the number of showings.
If a property is overpriced, the buyer pool and agents notice the property
when it hits the market, but there is not a perception of value. There
are no showings and no offers.
If it is priced close to buyers’ perception of current value, there may
be some showings, and maybe one offer below the asking price. Without
competition and the sense of urgency, there is no need for a single buyer
to offer the asking price, and a low offer is usually the result.
If the property is priced a little below buyers’ perception of value, it
becomes a hot property. Buyers now perceive high value. The property receives
significant showings and possibly multiple offers that could start a bidding
war for the property. By setting the price a little below the buyers’ perceived
value, the seller has simulated the conditions found in an appreciating market
and ultimately, sells the property quicker and possibly for higher than the
asking price.
You are hiring an agent to watch the market and determine how your property
stands out against the competition. It is the agent’s job to make sure you have
positioned your property at a price to drive significant traffic to it to create
the best climate for more than one buyer to make an offer.
What is
"fair market value," and how do I determine mine?
Simply put, the fair market value of a house is the highest price
an informed buyer will pay, assuming there is no unusual pressure
to complete the purchase. It is usually not the asking price.
To get an estimate of fair market value, ask an Coldwell Banker Residential Brokerage Sales Associate
for a Competitive Market Analysis (CMA) of your house. This service
is free of any charge, without obligation. The analysis will give
you a realistic figure based on the most salient points of the local
real estate market. It should provide information about recent sales
of similar homes, including how much they sold for and how long it
took.
Who can
help me determine the right asking price?
Real estate sales agents suggest asking prices based on a wide array
of information you may not have at your disposal, including recent
listing and selling prices of houses in your neighborhood. If you're
not completely confident in their suggestions, you may want to order
an appraisal.
Third-party views will help you start thinking of your house as a
commodity, with positive and negative selling points. Someone else --
a neighbor, friend or relative -- may point out advantages or disadvantages
about your house that you hadn't thought about. You should
decide on a price that you feel is competitive and consistent with
what other houses in your area have sold for.
How flexible
should I be about the asking price?
Most buyers leave room for negotiation when they make an offer.
Thus, a certain degree of flexibility is usually called for on the
part of both the buyer and seller.
While it is ultimately your decision to accept or reject an offer,
or present a counter-proposal, a good agent can be of great assistance
to you during the negotiating process. In fact, negotiation is one
of the valuable skills an agent can offer you. As negotiations proceed
-- whether in writing, face-to-face, or by phone -- your agent should
inform you of your options in responding to each offer from the buyer.
Even without such advice, a cool, rational manner in what is often
a long, emotionally-charged process will usually net you a significantly
higher price.
Should I fix my house up
before it goes on the market?
Unless your house is nearly new, chances are you'll want to do some
work to get it ready to market. The type and amount of work depends
largely on the price you're asking, the time you have to sell, and
of course, the present condition of the house.
If you're in a hurry to sell, do the "little things" that make your
house look better from the outside and show better inside. Read on
for several specific ideas for making low-cost improvements.
What is
"curb appeal," and how do I create it?
"Curb-Appeal" is the common real estate term for everything prospective
buyers can see from the street that might make them want to turn in
and take a look. Improving curb appeal is critical to enticing buyers
to want to see the inside of your home. While it does take time, it needn't
be difficult or expensive, provided you keep two key words in mind: neat
and neutral.
Neatness sells. New paint, an immaculate lawn, picture-perfect shrubbery,
a newly sealed driveway, potted plants at the front door -- put them
all together, and drive-by shoppers will probably want to see the
rest of the house.
Hand in hand with neatness is neutrality. If you're going to repaint,
stick to light, neutral colors. Keep the yard free of gardening tools
and the kids' toys. Remember, when a family looks at a house, they're
trying to paint a picture of what it would be like as their home.
You want to give them as clean a canvas as possible.
What should
I do to make the house show better?
First, make your house look as clean and spacious as possible. Remember,
people may look behind closet and crawlspace doors, as well as those
to the bedrooms and bathrooms. So get rid of all the clutter; have
that garage sale and haul away the leftovers.
After you've cleaned, try to correct any cosmetic flaws you've noticed.
Paint rooms that need it, regrout tile walls and floors, remove or
replace any worn-out carpets. Replace dated faucets, light fixtures,
and the handles and knobs on your kitchen drawers and cabinets.
Finally, as with the outside of your house, try to make it easy for
prospective buyers to imagine your house as their home. Clear as much
from your walls, shelves, and countertops as you can. Give your prospects
plenty of room to dream.
Should
I make any major home improvements?
Certain home improvements that are useful to almost everyone have
been proven to add value and/or speed the sale of houses. These include
adding central air conditioning to the heating system, building a
deck or patio, basement finishing, some kitchen remodeling (updating
colors on cabinets, countertops, appliances, panels, etc.), and new
floor and/or wall coverings, especially in bathrooms. Improvements
that return less than what they cost are generally items that appeal
to personal tastes, like adding fireplaces, wet bars, swimming
pools, or converting the garage into an extra room.
The challenge that comes with any home improvement designed to help
sell your house is recouping your investment. There's always the risk
of over-improving your house -- that is, putting more money into it
than neighborhood prices will support.
So how much is too much? Professional renovators have found that,
no matter how much you improve any given house, you're unlikely to
sell it for more than 15% above the median price of other houses in
the neighborhood, whether you do $1,000 worth of work or $50,000.
That's why you might want to ask your agent's opinion about the viability
of recouping the cost of any major renovation before you start the
work.
Should
I do the work myself?
If you have the time and talent, do-it-yourself improvements are
the most cost-effective way to go. Painting, wallpapering, replacing
cracked trim and old plumbing fixtures -- the difference between work
done by a competent amateur and a professional is usually time and
money. Just make sure you don't tackle something you can't handle
-- this is no time for "on-the-job training!" If you're not experienced,
it may be worth calling in a professional.
As a valued client of Coldwell Banker Residential Brokerage, you are invited to take advantage of "Coldwell Banker Residential Brokerage Home Related Services,"
a comprehensive array of home ownership services available at our
innovative Customer Care Center. Focusing on a tradition of commitment
and service to consumers, Coldwell Banker Residential Brokerage assists customers
and clients before, during, and after buying or selling a home. To
view a complete list of vendor services in your area, please visit
The
Coldwell Banker Residential Brokerage Home Related Services Website.
Larger jobs involving mechanical systems (heating, electrical, plumbing,
etc.) or work that must meet local building codes are another story.
Even if you or the family handyman know exactly what you're doing,
it's not a good idea to engage in this type of work unless you're
licensed to do so. Your efforts could make you responsible for more
than you realize if something goes wrong after you sell.
Am I liable
for repairs after I sell?
In certain situations.
If the buyer's inspection reveals major problems with your house's
structure or mechanical systems (heating, electrical, plumbing, etc.),
the buyer may wish to negotiate the price downward on the basis of
anticipated repair costs. So even though the repairs won't be made
until after the sale, practically speaking, you'll be paying for them.
Sometimes, repairs
may be required before the transfer of title takes place. This is
especially true in sales that involve financing insured or guaranteed
by the government (FHA/VA loans, for example).
You may have also
heard about lawsuits involving sellers who failed to disclose major
problems before the sale -- like an addition to the house that wasn't
built to code. Most states now maintain very specific disclosure laws
that require sellers to disclose any pertinent information relative
to the condition of the property. For example, most states require
sellers to notify buyers about the presence of any lead-based paint.
It is important for you to be knowledgeable about your state's disclosure
laws.
These are just
a few good reasons to retain a lawyer or Sales Associate who knows
as much about the condition of your property as you do. It's also
a good idea to get the buyer's written acknowledgment of any major
problems when you accept their offer.
What about
home warranties? Are they available to sellers as well as buyers?
Yes they are, and they're worth investigating.
It's our belief that a Coldwell Banker Home Protection Plan
is one of the
best selling points you can add to your house. In fact, a 2008 survey
conducted by an independent market research company shows that houses
covered by a home protection plan sell on average 23 days faster than
comparable houses without the protection. And homes with a warranty
sell for an average of 4% more than homes with out a warranty.
It's easy to see why. After a buyer has invested substantial cash
savings in a down payment and moving expenses, the last thing they
want to worry about is a costly home repair. With a Coldwell Banker Home Protection Plan,
they don't have to.
The warranty offers protection for you and your buyer, covering repair
or replacement costs for breakdowns to most major systems and built-in
appliances up to a year or more after the date of closing. When you
consider the returns -- a quicker sale, a better chance of selling,
and the peace of mind that comes with knowing 24-hour emergency service
is always just a phone call away -- it's hard to imagine a better
investment.
How do
I reach the right potential buyers?
There was a time when selling a house was simple. Your real estate
agent would put a sign in the front yard, an ad in the paper, and
wait.
Of course, agents still do those things -- but that's far from all
they do. Today, people are moving further and more frequently than
they used to. It's not unusual for upwardly mobile executives to relocate
across the country more than once in a year. The result is that the
pool of potential buyers for your house is much larger and spread
far wider than ever before, and the competition to reach them is fierce.
Because you'll probably need to cast a wider net to find the right
buyer, choosing a real estate company that offers the sophisticated
marketing techniques that define likely buyers, where to find them,
how to reach them, and how to persuade them to buy one house over
another has never been more important. The fact is, virtually everything
we've discussed up to this point, from pricing to home improvements,
from the Competitive Market Analysis to the "For Sale" sign in the
yard, is part of a marketing process that's put into motion when you
decide to work with Coldwell Banker Residential Brokerage.
What's
an MLS®, and why do I need one?
A Multiple Listing Service (MLS) is one innovation that makes it
easier to reach a large number of prospective buyers and dramatically
increase the exposure of a property.
Quite simply, it's a system under which participating brokers agree
to share commission on the sale of houses listed by any one of them.
So, for example, if you list your house with one broker and another
broker actually sells it, they share the commission. The advantage
to you is clear; more people have an interest in selling your house.
How important
is advertising?
Advertising remains one of the most important components of the marketing
process. But again, it's not as simple as it used to be, at least
not in the hands of a good broker.
Many people don't realize how costly advertising can be -- a full
page ad run by a local real estate office in your local newspaper
can cost anywhere from several hundred to several thousand dollars.
Yet it's a far more cost-effective way to go than the three or four-line
classified ad you would probably run if you were selling the house
yourself. Here's why:
Your classified ad requires a prospective buyer to find it amidst
the dozens of others on the page, and be impressed enough by its message
to call. In contrast, the broker's ad is designed to "find
the buyer" -- with its large size and easy-to-read layout, the eye-catching
photographs and professionally written descriptions, plus the fact
that it includes not just one, but several houses for sale.
How does the inclusion of other houses benefit yours? The power of
numbers, plain and simple. Fewer than 5 % of buyers actually purchase
the first house they call about. When they call to respond to the
broker's ad, on the other hand, they're likely to be shown a number
of houses similar to the one they initially expressed interest in
seeing.
And that's just advertising in the local newspaper. Brokers today,
especially larger ones, employ a variety of other proven advertising
methods, including the Internet, magazines, radio, TV, and direct
mail.
What should
we expect from an open house?
As another valuable part of the marketing process, the open house
offers prospective buyers the chance to view houses in a low-pressure,
"browsing" atmosphere. With that in mind, you shouldn't expect it
to generate a sale, at least not directly. What you should look for
is increased showings of your home after an open house, whether it be from
calls to your agent for private showings or from the open house
attendees returning with their buyers agent.
Open houses are always valuable, even if very few people show up.
Such a situation can indicate that the price is too high; it may also
lead you to look for ways to improve curb-appeal. Try not to draw
your own conclusions -- your agent will give you a full report on
open house activity, and offer a professional assessment of its results.
Agents often hold an open house for other agents shortly after a
house is listed. This event, usually held mid-week when real estate
agents can give it their full attention, can be as important to your
efforts as your listing in the local MLS. The more professionals who
see your house, the more prospects you're likely to reach.
Should
we try to avoid being at home when the house is shown?
You should definitely plan to be out of the house during any open
house your agent has scheduled; the same goes for showings to
prospective buyers. People often feel uncomfortable speaking candidly
and asking questions in front of current owners. You want them to
feel as free as possible to picture your house as their "dream home."
Who actually
sells my house -- a broker or an agent?
Both. In legal terms, a real estate agent is an individual trained
and licensed to act for other people looking to buy or sell a piece
of property. While that definition applies to both, only the broker
is permitted to collect fees and/or commission for such work. Thus,
the sales agent -- with whom you have most of your day-to-day contact
-- works on behalf of, and is compensated by, the broker.
Will my
agent be present at the closing?
If you wish. While their presence is not required by law, both the
buying agent and the selling agent may attend the closing. Even though
most of the procedures are handled by the lenders, title companies
and in some cases an attorney, you'll find your agent to be a valuable
source of information and counsel, especially if any last-minute problems
arise.
Good agents are also extremely helpful in the days immediately prior
to the closing. They'll help you prepare by giving you a step-by-step
preview of the entire process and what will be expected of you. And
they'll make certain you bring all necessary documents and other information.
What makes
a sales agent effective?
We like to think good training and experience make the best agents.
But the truth is, not every agent is right for every seller. And that's
why we suggest you follow this simple formula to help you decide whether
a particular agent will work well for you:
COMPETENCE + COMFORT = CONFIDENCE
Competence: When you first meet with real estate agents, they'll
do their best to show you that they have what it takes to sell your
house. You can expect to see a portfolio of credentials, past achievements,
sales volume and letters of recommendation. Look for evidence that
their background is relevant to your needs -- someone whose portfolio
includes success with houses in your price range, preferably in your
immediate neighborhood.
Comfort: The importance of being comfortable with your agent
as a person cannot be overstated. You're going to be dealing with
this individual on a regular basis, maybe for months, during a time
that can be emotionally trying for you and your family. Indeed, your
agent may well become something of a family member, who shares in
the tension, anticipation, frustration, and ultimately the joy of
selling your house.
It takes a unique combination of those two characteristics to inspire
the confidence a homeowner needs to maintain peace of mind
through the process of selling a house. It's something every Coldwell Banker Residential Brokerage
agent strives for. "Just the kind of help you'd expect from a friend"®
is more than a slogan. It's our way of doing business.
How do
I find the agent that's right for me?
A good place to start is by talking to friends, neighbors, relatives
-- anyone whose recommendation you trust.
Another way to find an agent well-suited to sell your house specifically
is by responding to local advertising from agents -- such as those
"just sold" mailings you find in your mailbox from time to time. The
very existence of such self-marketing efforts suggests that they may
have more to offer you than the agent who picks up the phone when
you call the local real estate office.
Do I have
to pay a commission even if I find the buyer?
That depends on the type of listing you agree to. If you sign an
exclusive agency contract, you may still sell the house on your own
without paying a commission. In an exclusive right-to-sell agreement,
you owe a commission even if you find the buyer.
What is
the advantage of an exclusive right-to-sell?
The answer is incentive -- it affords agents the protection they
need to know their time and effort will not go unrewarded. That's
one reason the great majority of residential listings are marketed
under exclusive right-to-sell agreements.
What if
my agent doesn't produce?
Besides commission, the most important matter you negotiate at the
time of listing your house with a broker is the duration of the listing
contract. Terms vary, but listing agreements are seldom for less than
three months or greater than one year.
So what if you find yourself dissatisfied midway through a nine-month
contract?
While the listing contract is legally binding, some brokers offer
homeowners an "out" if they are unhappy with the services they are
receiving.
Why list
my house with Coldwell Banker Residential Brokerage?
Exclusive services that can make selling
your house faster and easier, unparalleled expertise in the local
and national markets -- these are some of the reasons why no one can
sell your home more effectively than Coldwell Banker Residential Brokerage.
Beyond that, we're sincerely interested
in helping make the experience of selling your home as smooth and
easy as possible. So even if you're not ready to list your home quite
yet... if you simply have questions about the market in your area,
price or mortgage trends, anything at all about real estate as it
relates to you... just pick up your phone and call the Coldwell Banker Residential Brokerage office
nearest you or click here
to contact a Customer Care Counselor.
